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Customer Experience Office

The Banani Office

A modern, comfortable and professional space designed for face-to-face travel consultation. Meet our experienced team, review your documents, and plan your journey in confidence.

About the office

Personal service, thoughtfully designed

Our Banani Customer Experience Office was built to make premium travel planning approachable. From quiet consultation desks to a private meeting room for families and groups, every detail is set up so you can discuss your journey without pressure or interruption.

Full address
House 16, Rd No. 2/3, Banani, Dhaka 1213, Bangladesh
Opening hours
Sat–Thu, 10:00 – 19:00
Parking
Limited on-street and building parking is available nearby. TODO(union): add verified parking details.
Nearby landmarks
A short walk from major Banani commercial landmarks. TODO(union): add specific landmarks (e.g. Kemal Ataturk Ave, Road 11).
Accessibility
Step-free access to the customer floor and accessible seating available on request. TODO(union): confirm lift, ramp and restroom accessibility details.
Google Maps
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At this office

Services available at Banani

Every core Union Travels service is available in person at the Banani office.

  • Air Tickets
  • Hajj & Umrah
  • Visa Services
  • Tour Packages
  • Medical Travel
  • Corporate Travel
  • Recruitment & Mobility
  • Hotels & Transportation
Office tour

A short walkthrough

Watch a quick tour of the Banani office — the reception, consultation desks and private meeting room.

Office walkthrough video coming soon.

Book a visit

Reserve a consultation slot

Tell us when you'd like to visit and what you'd like to discuss. Our team will confirm the date, time and consultant with you personally.

  • • Face-to-face guidance from experienced consultants.
  • • Private meeting room available for families and groups.
  • • Consultations in Bangla, English and Arabic.
  • • Prefer not to visit? Choose online or phone consultation.

Book an appointment

Share your preferences — we'll confirm the exact slot with you.

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Pick a date first

Your appointment is confirmed only after our team contacts you. We never share your details.

Good to know

Frequently asked questions

Answers to the questions we hear most often before an office visit.

Meet in Person

Planning an Important Journey? Let's Discuss It in Person.

Visit our Banani office for personalized travel planning and professional consultation.

Prefer our head office?

See both offices →