FAQ

Answers to the Questions We Hear Most

Clear, honest answers about licences, air tickets, Hajj and Umrah, visa realities, medical travel, appointments, refunds and support. Can't find your question here? Talk to a consultant.

Browse

Filter by topic

Meet in Person

Planning an Important Journey? Let's Discuss It in Person.

Visit our Banani office for personalized travel planning and professional consultation.

Schedule a Visit

Answers to the Questions We Hear Most

Filter by topic

How long has Union Travels been operating?

Is Union Travels licensed?

Do you issue international air tickets?

What happens if my flight is cancelled?

How do refunds work?

Do you provide Hajj and Umrah packages?

Can you guarantee a visa?

How does visa consultation work?

Do you arrange medical travel?

Can you create customized tour packages?

Do you serve corporate clients?

Can I book a Banani office appointment?

What documents should I bring?

How can I verify a payment?

How do I contact Union Travels on WhatsApp?

Planning an Important Journey? Let's Discuss It in Person.